Even as they recover from the pandemic and make progress toward achieving the SDGs, governments in low- and middle-income countries face severe financial challenges. While international aid is part of the solution, mobilising domestic resources effectively is essential.
Crown Agents has an extensive track record of enhancing the efficiency of tax systems and improving transparency and accountability in the generation of revenue. By helping tax authorities to adopt good practices we can raise revenue receipts, enhance the cost-effectiveness of the system, and improve transparency and accountability in the way that revenue is generated by the government.
Our expertise includes:
- Developing and delivering policies and strategies for tax reform
- Business process re-engineering to enable streamlined tax collection
- Rationalising of tax laws and
- Ensuring investments in new IT solutions for tax management are embedded and implemented successfully.

Integrated Tax Administration System (ITAS)
Economic Growth / Governance and Public Administration / Institutional Efficiency

Training Revenue Customs Staff in Ethiopia – Capacity Building of the Institute of Tax and Customs Administration
Economic Growth / Governance and Public Administration / Institutional Efficiency / Training and Professional Development

Modernising Ghana’s revenue system
Economic Growth / Institutional Efficiency