b'OUR CAPACITY BUILDING SERVICESFor over 60 years we have worked with governments, private and publicCUSTOMISED TRAINING PROGRAMMESsector organisations and NGOs to help them nd lasting solutions to theThrough our innovative training and professional development programmes, weWe have trained over 4,0004,000 19,000 375harness an individuals potential to accelerate positive change in their organisation challenges they face.and play a greater role in their nations progress. Alongside our comprehensiveNational Bank of Ethiopia portfolio of scheduled courses, we work with organisations to develop customisedand Commercial Bank of training programmes on a range of bespoke topics to meet their specic capacity- Ethiopia staff in management building needs.and technical nancial servicesSince 1960, weve built the capacity of nearly 60,000 professionals in over 100102 We have delivered digital countries who have returned to their governments or organisations betterWhen delivering customised training programmes, we communicate closely with our COURSESequipped and inspired to drive and lead change. clients to establish a detailed knowledge of their unique issues and what they want to achieve. We then design tailored solutions that can be delivered whenever andcrisis management training to Using the expertise of our in-house consultants and global network of associates,wherever suits their requirements.over 19,000 European small Crown Agents designs highly relevant and impactful training programmes,businesses through our online whether they are open scheduled courses or developed specically for our clients.Our customised training programmes can either be adapted from a scheduledKnowledge Academy programme to t any specic business or cultural context, or created from scratchdeveloped for the European 173 to match your organisations exact needs Bank for Reconstruction and TRAINING DATESOPEN SCHEDULED COURSESDevelopmentDelivering customised programmes at a time and in a location that suits you often In 2023, our comprehensive portfolio of 102 courses offers a wide choice of datesresults in signicant savings on travel and accommodation and is a cost-effectiveIn partnership with the and locations and is structured to deliver a clear step-by-step developmentway to train groups of staff. We also know that our clients need to t training intoCentral Bank of Nigeria (CBN) pathway as you progress through your career. Always highly interactive andtheir busy working schedules, so our customised programmes can be delivered withwe have equipped 375 bank engaging, our training is dedicated to delivering practical skills that can be swiftlyexible durations and timetables. staff with improved implemented and built upon to deliver real and lasting results. To enhance the14 leadership capabilities LOCATIONSimpact of our training, we use a wide range of innovative techniques andDue to the COVID-19 pandemic, we had to rapidly pivot to the new world order as methodologies that bring the learning alive; these include group exercises, visitsface-to-face training became an impossibility due to travel restrictions and tough to peer organisations and personal coaching.lockdowns imposed around the world. We rose to this challenge by quickly developing remote training and coaching capabilities so that we could reach ourvalued clients online during the crisis. Were now proud to be able to offer online DATES ON DEMANDcustomised coursesat the same high standard and in-depth quality as ourSome of our courses have not been scheduled for any set dates in 2023face-to-face courses.but can be delivered on request. Youll see these programmes appearing throughout the Directory accompanied by the calendar symbol. If you are interested in any of these courses, please contact us and a representative will be in touch to discuss your requirements. Our clients customised programmes are often sponsored by major international donors and institutions, such as the World Bank, African Development Bank, United Nations, USAID and GIZ. Leadership, Management and DevelopmentCommunications Governance and StrategyGovernment,HumanPolicy and Justice ResourcesFinancial CostAny of ourWe have runWeve so far Procurement, Supplyeffectivescheduled coursescustomiseddelivered Chain and Trade Management trainingcan be tailoredtraining32 customised for yourto yourin overcourses during Project ManagementBanking, Financialorganisation specic needs30 countries the pandemic and Evaluation Services and PensionsEnvironmental, Social and Governance (ESG)6e: trainingbookings@crownagents.co.uklt: +44 (0)20 3940 4300 w: crownagents.com/training 7'