b'MEET OUR TEAM HELPING ORGANISATIONS BUILD BACK The training team has its headquarters in London and staff and representatives in a further eight countries. Our staff prideSTRONGERthemselves on their deep local knowledge of the countries and clients they serve and will work closely with you to understand your needs and deliver the very best training solution. We are committed to enabling our clients to exceed their learning objectives and create lasting individual and institutional impact.DEAR COLLEAGUES,While COVID-19 continues to impact on all countries, most are now in recovery mode and running on a Business as usual footing as they rebuild their economies and the public services most affected by the pandemic. Here at Crown Agents, weve been proud to be at the forefront of PENNY GRUBERDAVE MCGLINCHEYAARRON SMARTglobal COVID-19 vaccine deliveries during the pandemic. As of Head of Training & Professional DevelopmentLead - Programme ManagementLead - Business DevelopmentFebruary 2022, we have drawn on this experience to rapidly mobilise +44 (0)203 940 4093 +44 (0)203 940 4143+44 (0)203 940 4037 and build new supply chains to deliver life-saving medical equipment +44 (0)7748 644 680+44 (0)7970 137 863+44 (0)7760 552 962to Ukraine, building on our long history in the country. Penny.Gruber@crownagents.co.uk Dave.McGlinchey@crownagents.co.uk Aarron.Smart@crownagents.co.ukAll of the front line work our teams do around the worldwhether inWere so pleased to have been able to meet procurement, humanitarian response, health or economic reform with and train so many of our valued clients informs and enriches the training we provide. We understand rst- throughout 2022 and look forward to an hand the challenges our clients are facing.even busier 2023, helping to build the capacity of individuals and organisations.OFFERING YOU MORE OPTIONS With the warmest of wishes for the continued good health of you and your Face-to-face training remains our core offering, and weve beenfamilies. delighted to have run more than 40 in-person courses worldwide NII MAC-CARTHYMARGARET GATUHIMAUREEN ADEWAKUN Country Representative - West AfricaCountry Representative - KenyaTraining and Professional Developmentthroughout 2022. Were now a 360 provider that can offer face-to-+233 (0)268 792 483+254 (0)729 624 622Manager - Nigeriaface, online, and hybrid training, plus larger-scale options with our Nii.Maccarthy@crownagents.co.uk Margaret.Gatuhi@uk.crownagents.com +234 (0)8033 145 652digital Learning Management System. Were able to bring real Maureen.Adewakun@ng.crownagents.comexibility and innovation in the way we deliver training, so let us design a bespoke solution for you. WHATS NEW FOR 2023?SIX EXCITING NEW TRAINING LOCATIONS THROUGHOUT AFRICA We know that for many organisations, budgets for training overseas continue to be constrained. For this reason, were delighted to launch ANDREW BYAMABENJAMIN OFFORELSA ENDALEa schedule of courses held in stunning locations throughout Africa for Business Development Manager, East AfricaBusiness Development & OperationsSales and Operations Administrator - 2023. These courses will be offered at a lower cost but will still be +254 (0)739 842 420Executive (West & Southern Africa)East Africadelivered to the same high standards. See p.16-17 for details or view Andrew.Byama@crownagents.co.uk +233 (0)24 851 5462+251 (0)911 876 343the schedule in the back of the Directory. Benjamin.Offor@crownagents.co.uk Elsa.Endale@crownagents.co.ukRETREATS FOR SENIOR STAFF The Crown Agents Leadership Retreat and The Crown Agents Corporate Governance Retreat are interact ive residential courses held in 5* locations across Africa, Asia and the UK. These are the perfect programmes for the leaders and governance professionals who want to take their personal development to the next level. See p.34 and p.45.Penny Gruber16 new courses for 2023! These include a suite of six new pensionsHead of Training and Professional courses (p.68 - 71), planning for your retirement (p.52) and creatingDevelopmentCHARLOTTE MACCALLUMLUKE HARRISMARIA GEORGIOUsustainable supply chains (p.99) Marketing ManagerSenior Project and Operations ManagerOperations Assistant +44 (0)203 940 4094+44 (0)203 940 4094+44 (0)203 940 4094 +44 (0)7917 173 632+44 (0)7368 357 290Maria.Georgiou Charlotte.MacCallumLuke.Harris@crownagents.co.uk @crownagents.co.uk@crownagents.co.uk4e: trainingbookings@crownagents.co.uklt: +44 (0)20 3940 4300 w: crownagents.com/training 5'