b'THE STRATEGIC CHANGE MANAGEMENTCHANGE MANAGEMENT: IMPLEMENTATIONTOOLKIT NEW AND PEOPLE MANAGEMENT NEWThis two-week programme combines: COURSE OBJECTIVES:On completion, you will be able to:Once a change project has been decided upon, there are manyKEY TOPICSLearn from real-life scenarios to improve your effectivenesschallenges involved in overseeing its implementation, including Developing plans and schedulesChange Management: Planning and Leading 05 daysIdentify the role you play in the organisation and practice conicting stakeholder interests and other environmental pressures. Monitoring progress Transformational Change:alternative responses Responses to changeChange Management: Implementation and05 days Recognise systems and re-design processes to improve To ensure the projects success, it is important to have an agile Team dynamics and high performing teamsPeople Management: planning process that is responsive to the needs of differentperformance and satisfaction Conict managementOrganisations, governments and donors often demand change, but Diagnose organisation cultures and plan culture changestakeholders and to engage with individuals and teams in a way that Leading with emotional intelligence most resulting programmes fail. Re-structuring can result in churn Develop change agent and facilitation skillsenables high performance.Motivation and inuence and confusion rather than constructive change. Unless people Identify how change affects people and how resistance can bePerformance managementchange, little can be achieved in organisations. Real improvement harnessedThis training programme will support you to develop the skills needed Coaching and constructive feedbackrequires individuals who can nd new ways of leading, thinking and Evaluate strategic plans and develop programmes that tackle to implement change and manage people through the process. It Tracking, assessing and realising benets behaving strategically. complex issuesexplores how organisations can develop plans to monitor and control Making change stickIdentify styles of learning and leading and develop new leadership progress, how to anticipate and deal with the many people issues that These two courses have been specially selected to help you develops skillsarise in the implementation phase, and how to deliver the benets ofThis is week two of The Strategic Change Management Toolkit.the necessary skills for transformation, enabling participants to Value teamwork and lead teams effectivelythe change project.manage themselves and lead their teams and organisations through Improve working relationships using emotional intelligenceDURATIONFEE DATE VENUEchange. You will explore alternative and creative approaches toCOURSE OBJECTIVES:On completion, you will be able to: problem-solving and change management that are suited to anKEY TOPICS Develop agile and responsive project plans05 days2,650 15 - 19 May 2023 London increasingly complex and uncertain world.Becoming an agent of change Recognise, engage and manage individuals who are key 13 - 17 November 2023Barcelona Designing change projects that improve working practices stakeholders in the change project Through group exercises that simulate real-life experiences of Managing your own and other peoples transitions Improve relationships and facilitate conict using emotionalindividual and group change, delegates will recognise how they and Using listening, questioning and dialogue to improveintelligencetheir colleagues respond to change now, and can improve by choosing communication Facilitate the development of high performing project teams different ways of behaving, planning, and managing projects and Engaged and consultative leadership that involves people inRecognise individual needs and adapt leadership behaviourpeople to achieve continuous improvement. This course will also use change accordinglycase studies of recent responses to the Coronavirus pandemic to Recognising machine, system and political approaches to changeEnsure effective performance management processes and theexamine how to intervene effectively in complex and fast changing exchange of constructive feedback situations.DURATIONFEE DATE VENUEEmbed and evaluate the impacts of change projects10 days4,450 08 - 19 May 2023 London 06 - 17 November 2023 BarcelonaCHANGE MANAGEMENT: PLANNING AND THE EMOTIONAL INTELLIGENCELEADING TRANSFORMATIONAL CHANGE NEW AND LEADERSHIP TOOLKITIn a volatile and uncertain world, organisations, governments and Analyse the expectations of stakeholders and develop an This two-week programme combines: Understand what it takes to develop and sustain highdonors often demand change. However, many resulting programmes approach to governance and methodology that reects yourperforming teams falter and struggle to deliver the change needed. organisations cultureEmotional Intelligence: Enhancing Management05 days Develop your skills and knowledge as a people managerEngage people in creative problem solving, decision making and and Leadership Impact (approved by the Institute ofUnderstand the organisational culture and climate required toLeaders often face key challenges in determining priorities and planning Leadership & Management) stimulate consistent high performanceengaging people, so any change is workable and sustainable. Those Develop business cases that anticipate the challenges and risks of Developing High Performing Teams05 days Develop your team members skills through coachingresponsible for change therefore have to nd and develop new ways of delivering strategic change leading, thinking and behaving.This comprehensive programme will take you on a journey of self- KEY TOPICS KEY TOPICSdevelopment to become a better manager able to empower teams to The power and importance of emotional intelligence in theThis training programme will assist you to develop skills for Drivers of change achieve a greater vision and purpose. Through a study of emotional modern workplace transformation, enabling you to manage yourself and lead your team Transformational leadership intelligence (EQ), management styles and leadership qualities you will Empathy, listening skills and tuning in to the feelings of others and organisation through change. It explores some creative Role and skills of a change agent become more resilient, have better work relationships and make Improving resilience and managing stress and the emotionalapproaches to problem-solving and change management that are Organisational culture and structuresmarter and more authentic decisions for both yourself and your team.aspects of change needed in an increasingly complex and uncertain world. Stakeholder analysisThe recipe for successful team development: dening vision Problem and objectives analysisIn week one, delegates will work with a leading expert in the eld of EQ and roles, measuring success, overcoming challenges This programme is highly practical and interactive. It will use real-Creativity, innovation and decision making to develop insights into what makes an emotionally intelligent leader Building on strengths as a manager and working onworld scenarios and enable delegates to share experiences and Change readiness and risk analysis and develop their skills to be able to use this to a positive effect in the weaknesses practise the skills that will enable them to plan and lead change Change methodologyworkplace.Key communication skillsprojects, resulting in improved relationships, higher performing teams Benets identication and realisationSuccessful management of any dysfunctional aspects ofand organisational cultures that are effective in supporting change. Programme and project planning and methodologyIn week two, the focus will be on driving the development and output a team Business case developmentof a high performing team. Delegates will explore the core areas of COURSE OBJECTIVES:On completion, you will be able to:management, team development strategies and the aspects ofDURATIONFEE DATE VENUE Evaluate the drivers of change that are relevant to your This is week one of The Strategic Change Management Toolkit. performance and change management that are necessary to enable10 days4,450 08 - 19 May 2023 Miamiorganisation your team members to perform their roles to the highest standard. Recognise the role and behaviours of a transformational leader DURATIONFEE DATE VENUE 31 July - 11 August 2023London and change agent 05 days2,650 08 - 12 May 2023 LondonCOURSE OBJECTIVES:On completion, you will be able to:Facilitate cultures and organisational structures that support 06 - 10 November 2023 BarcelonaGain insight into your emotional intelligence changeUse IQ and EQ together to make more considered and smarter Design successful change programmesbusiness decisions and build better relationships 30e: trainingbookings@crownagents.co.uklt: +44 (0)20 3940 4300 w: crownagents.com/training 31'