b'EMOTIONAL INTELLIGENCE: ENHANCING MANAGEMENT AND LEADERSHIP IMPACTEMOTIONAL INTELLIGENCE,(approved by the Institute of Leadership COACHING AND MENTORING TOOLKIT& Management)Emotional intelligence (EQ) enables you to bring thoughts and feelingsKEY TOPICSThis two-week programme combines: Understand why coaching and mentoring are key aspects oftogether to become a more rounded and successful individual. EQ is The power of emotional intelligence in the modern workplacesuccessful leadership and the difference between them now increasingly recognised by organisations worldwide as an Understanding the science behind the emotions we feelEmotional Intelligence: Enhancing Management 05 days Gain corporate buy-in for implementing a coaching culture andimportant leadership quality, as emotionally intelligent leaders are Assessing your level of emotional intelligence and behavioural and Leadership Impact (approved by the Institute ofa personal development approach to staff improvement more resilient, have better work relationships and make smarter and stylesLeadership & Management) Identify the right mentors and put a mentoring structuremore authentic decisions.Coaching and Mentoring for Success 05 days in placeEmpathy, listening skills and tuning into the feelings of othersImproving resilience and managing stressIdeal for all managers who want to become a more rounded and Use communication skills more effectively Through group working, coaching, quizzes and simulation exercises, Managing the emotional aspects of changesuccessful individual, these courses have been carefully selected to this highly interactive course, led by leading experts in the eld, willcomplement each other in the delivery of a programme which equipsKEY TOPICS equip you with the insight and skills to develop your emotionalThis is week one of The Emotional Intelligence and Leadership Toolkitdelegates with the essential soft skills for leadership excellence. The power and importance of emotional intelligence in theintelligence and use it to positive effect in the workplace.and the Emotional Intelligence, Coaching and Mentoring Toolkit. modern workplace In week one, delegates will work with a leading expert in the eld of Empathy, listening skills and tuning in to the feelings of others COURSE OBJECTIVES:On completion, you will be able to:This programme is accredited by The Institute of Leadership &Emotional Intelligence (EQ) to develop insights into what makes an Improving resilience and managing stress and the emotional Gain insight into your emotional intelligencehow you view Management. This conrms that it has been independently veriedemotionally intelligent leader and develop their skills to be able to use aspects of changeyourself and how others view youand meets the evidence-based standards of The Institutes 5this to a positive effect in the workplace.Creating a coaching culture Understand your emotions and trigger points and harness Dimensions of Leadership: Authenticity, Vision, Achievement,The second week will focus on the methods of establishing a coaching Coaching models and practicesthem for improved outcomes at workOwnership and Collaboration. On completion of the programme,culture within an organisation to improve learning and performance, Competencies of an effective coach or mentorExamine and challenge entrenched ideas and self-limiting delegates will receive Studying Membership of The Institute ofmake the most of peoples potentials and deliver sustainable results. Building relationships (trust - rapport - integrity) behavioursLeadership & Management and access to its award-winning e-learningDelegates will gain clear insights into the complexities of coachingUse your improved social, empathetic and listening skills to tool, MyLeadership. and mentoring and how they can be used to build more successfulDURATIONFEE DATE VENUE build better relationshipsand productive individuals, teams and organisations.10 days4,450 08 - 19 May 2023 MiamiBring IQ and EQ into greater harmony to make more considered DURATIONFEE DATE VENUE and smarter business decisions05 days2,65008 - 12 May 2023 MiamiCOURSE OBJECTIVES:On completion, you will be able to:31 July - 11 August 2023London Build your resilience and manage stress 31 July - 04 August 2023LondonGain insight into your emotional intelligence Use IQ and EQ together to make more considered and smarter business decisions and build better relationships DEVELOPING HIGH PERFORMING TEAMS COACHING AND MENTORING SKILLS FOR MANAGERS AND EXECUTIVESMost of us work in teams, but a high performing team is more thanKEY TOPICSCoaching and mentoring are now considered an integral part of Build lasting and trusting relationships with your team members just a group of people who happen to work together. Its a collection of The recipe for successful team development: dening vision successful leadership. More and more organisations are looking to Use communication skills more effectively individuals who collaborate and share a common vision and purpose, and roles, measuring success, overcoming challengesestablish a coaching culture within their organisation to improve striving to achieve their goals. A high performing organisation Understanding yourself as a people managerbuilding on learning and performance, make the most of their peoples potentialKEY TOPICS succeeds or fails on the strength or weaknesses of the teams within it. strengths and working on weaknessesand deliver sustainable results. Benets of coaching and mentoring at all levels of the Performance management essentials organisation The job of a successful manager is to enable his/her team members Key communication skills for building and maintaining team This highly interactive and hands-on programme will equip delegates Creating a coaching culture to perform in their roles at the highest standards and to exceed moralewith coaching and mentoring skills and behaviours that can be used Coaching models and practices expectations in their delivery of set objectives. That is why having Leading teams through changeto add real value in an organisation and develop staffs capabilities Identifying the right mentors and ensuring a valuableteam development and people management skills that get the most Successfully managing any dysfunctional aspects of a teamand potential. mentor/mentee relationship out of people are so essential for anyone who has management Structuring of successful coaching conversations responsibilities. It also requires a high degree of self-awareness of keyThis is week two of The Emotional Intelligence and LeadershipUsing practical exercises and case studies, delegates will gain clear Competencies of an effective coach or mentor strengths, weaknesses and motivations on the part of a manager.Toolkit.insights into the complexities of coaching and mentoring and how Building relationships (trust - rapport - integrity) they can be used to build more successful and productive individuals, Effective and powerful communication techniques toThis course is essential for all managers who want to build successfulDURATIONFEE DATE VENUE teams and organisations. deliver results teams that consistently exceed expectations and to increase their own skills and knowledge as an emotionally intelligent manager. Delegates05 days2,650 15 - 19 May 2023 MiamiThere will be several opportunities for delegates to practice andThis is week two of the Emotional Intelligence, Coaching and will explore core areas of the role of a team leader, team development07 - 11 August 2023London deliver 1-2-1 coaching sessions and get constructive feedback on theirMentoring Toolkit. strategies, essentials of successful teamwork, aspects of performanceperformance to build condence in a supportive environment.DURATIONFEEDATEVENUEand change management. COURSE OBJECTIVES:On completion, you will be able to:05 days2,65015 - 19 May 2023 Miami COURSE OBJECTIVES:On completion, you will be able to:07 - 11 August 2023London Understand what it takes to develop and sustain highUnderstand why coaching and mentoring are key aspects of performing teams successful leadership and the difference between themDevelop your skills and attitude as a people manager Gain corporate buy-in for implementing a coaching culture and Understand the organisational culture and climate required toa personal development approach to staff improvementstimulate consistent high performance Use various approaches to deliver coaching to your team Develop your team members skills through coachingmembers, identifying tailored coaching styles that work for conversations different individualsIdentify the right mentors and put a mentoring structure in place 32e: trainingbookings@crownagents.co.uklt: +44 (0)20 3940 4300 w: crownagents.com/training 33'