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Deploying Digital Systems to simplify Processes and increase Citizen Engagement

We help governments plan and implement strategic digital and e-governance programmes aimed at improving their efficiency and responsiveness when interfacing with citizens and businesses.  

By working with local partners and applying our global experience, we can provide impartial advice and guidance to in­stitutions, helping them to avoid pitfalls and facilitate coordinated cross-government approaches.

Our expertise includes:

  • Enabling the design and delivery of automated budget management systems at the national and local levels
  • Implementing Single Window trade mechanisms, which allow businesses to engage with multiple government agencies through a single portal, saving time and money
  • Business process re-engineering: Helping governments rethink how digital technology can streamline and improve services, assi­sting citizens in their dealings with government, and making IT solutions work in service of real-world outcomes