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Training course

Effective Procurement of Goods and Services /

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Procurement’s critical role in organisational success is recognised as never before, but it can only succeed if it is strategic and supported by tactical management; effective procurement has to be proactive and meticulously planned and managed.

This programme offers a comprehensive and essential guide to the entire procurement cycle and will equip procurement managers with the vital tools and techniques to manage the procurement process for goods and services efficiently, effectively, and in line with international best practices.

Delegates will drill down into planning and managing operations by examining approaches to compliance and managing complaints, supplier relationship and category management, and the need-to-know essentials of the World Bank New Procurement Framework. The ‘3Ps’ of procurement are considered to ensure the critical foundations are in place: Principles (including transparency and accountability), Practices (including potential weak spots such as planning, tender evaluation and contract management) and Performance (including getting best value from procurement and risk management).

Course Objectives

On completion, you will be able to:

  • Understand the procurement cycle and its key risks, challenges and opportunities
  • Plan and implement a transparent tendering process including bidding and evaluation
  • Improve your contract and supplier management to get the best from your supply base
  • Develop contract strategies that deliver
  • Successfully implement category management
  • Develop a process for receiving and resolving complaints

Key Topics

  • The strategic importance of procurement
  • Procurement planning and operations management
  • The procurement cycle from identification of need to contract closure
  • Tactics and processes to manage and maintain procurement operations, strategies and supplier performance
  • Tender management
  • Contract management
  • Supplier relationship management
  • Planning for monitoring and evaluation
  • Operational management of category management
  • World Bank New Procurement Framework, including its focus on value for money

All courses will be conducted entirely in English. A proficient level of both spoken and written English is required by all delegates so that they are able to fully benefit from the course and participate in our interactive style of training.

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