b'IMPACT STATEMENT 2022GOVERNANCEInvesting in publicSaving time and money: infrastructure: ensuringintroducing digital government value for money systems that work for citizens and businessesCrown Agents value for money auditing services offer CAPABILITYan independent, third-party assessment of proposalsWe help governments plan and implement strategic for large public infrastructure and other capitaldigital and e-governance programmes aimed at projects. We review contracts, conduct mid-contractimproving the efficiency and responsiveness of the audits, assess procurement procedures and developsystems that interface with citizens and businesses.value for money guidelines for future contracts andOur expertise includes enabling the design and OVERVIEW the evaluation of bids. delivery of automated budget management systems We also provide technical assistance on publicat the national and local levels; implementing single procurement reform, enabling governments towindow trade mechanisms which allow businesses to implement processes that secure better value forengage with multiple government agencies through money for the taxpayer.a single portal, saving time and money; and helping governments rethink how digital technology can Increasing governmentimprove services.We partner with governments to build strong systems thatrevenue through taxdeliver for citizens. We enhance value for money, increase public revenue and support economic growth. Crown Agents has an extensive track record ofTraining and professional making tax systems more efficient and improving thedevelopmentGovernments in low- and middle-income We have extensive experience working withtransparency and accountability in the way revenue countries often face challenges in deliveringgovernments at national and local levels. Our addedis generated. Our expertise includes developingThrough innovative training and professional essential services, managing funds effectively value comes from our ability to work with the grainand delivering policies and strategies for taxdevelopment programmes, we harness peoples and creating an enabling environment for inclusiveof local reforms and navigate political sensitivities toreform, business process reengineering to enablepotential to accelerate positive change in their and sustainable growth. ensure any changes have sustainable impact. streamlined tax collection, rationalising tax laws andorganisations and contribute to their nations helping ensure investments in new IT solutions forprogress. Since 1960, Crown Agents has delivered Crown Agents partners with governments totax management are embedded and implementedhigh-quality learning experiences to 60,000 strengthen Public Financial Management (PFM),successfully.professionals in more than 100 countries. Our trainees ensure value for money in public procurementhave returned to their governments and employers and increase revenue through improved tax andCREDIBLE BUDGETS IMPROVING EXECUTION better equipped and inspired to drive change. customs systems and processes. With more thanSupporting the creationStrengthening management,All our teams front-line work around the world60 years of experience training civil servantsand approval of realistic,accounting and controls around the world, we play a critical role in helpingtransparent and inclusiveincluding through publicwhether in procurement, trade, health or government to build the skills of public sector leaders. budgets to improveprocurement systems strengtheninginforms and enriches our service delivery training programmes. By tailoring programmes to the clients context, we provide highly impactful Building transparentprogrammes for governments, NGOs and businesses to help them address their specific challenges and financial systems drive prosperity and change. Being able to account for public funds reduces wasteSTENGTHENING and gives citizens a chance to trace how money isPFMspent. Improving the management of public finances by enhancing the effectiveness of government PFM systems strengthens the delivery of services to communities. We have worked on PFM systems around the world and partnered with governments to develop solutionsACCOUNTABLE AUDITINGto the unique challenges they face. ThroughEnhancing oversight from accountability institutions technical assistance, we support institutions with allincluding through engagement with civil societyaspects of the budget cycle, including preparation and execution, accounting, financial reporting andRESILIENCEaudit. We help set inclusive, realistic budgets andAddressing the economic and fiscal impact introduce innovative systems that work locally andof COVID-19, including by working with improve efficiency, transparency and accountability. multilateral institutions12 13'