b'CASE STUDYOPTIMISING THE IMPACT OF THE 20%BEST PRACTICE IN HUMAN RESOURCE OFFL&D FUNCTION JAN-MAR COURSES MANAGEMENT TRAINING FOR KENYA The Learning and Development (L&D) function in any organisation Put together a training plan from information gathered during NATIONAL HIGHWAYS AUTHORITYexists to ensure that the learning solutions on offer are aligned tothe LNA the organisations objectives, offer the best opportunities for staff Run a range of learning events with condence development and contribute to a positive learning culture in theEvaluate the impact of training on ongoing staff performanceorganisation. once completedExplore Coaching and Mentoring models and techniquesAs a modern L&D professional, you are expected to have a broad range of skills and an understanding of the latest ways to engage staffKEY TOPICS through a variety of learning events.Role of the L&D functionAligning L&D strategy with organisational needs This practical ten-day course will explore all of the requirements of a Conducting Learning Needs Analyses and putting together asuccessful L&D function and equip delegates with the condence and training plan inspiration to improve how staff learn and develop in their Evaluating the impact of training to ensure follow-through andorganisation. This will include exploring areas of learning such as value for money coaching and mentoring, facilitation, training consultation and tools The use of Coaching and Mentoring for enhanced performance to assist in undertaking Learning Needs Analyses.Organising a range of learning events with condenceMarketing L&D within the organisation to gain buy-in at all levelsHow to evaluate the impact of training once completed to ensure organisational benet and improved staff performance will also be DURATION FEE DATE VENUEfully covered. 10 days 4,195 14 - 25 March 2022London COURSE OBJECTIVES:On completion, you will be able to:05 - 16 September 2022 London Understand the modern Learning CycleExpand your knowledge of different methods of learning delivery and how these can be used to build a learning culture Undertake a Learning Needs Analysis (LNA) aligned to the organisational goals, interacting effectively with staff to gain insight into their learning needs and ambitions The Kenya National Highways Authority (KeNHA)s HR staff work at Be conversant on how organisations can leverage technologythe front line of people management for the organisations 546 staff for effective HR management members. The tasks involved in performing this function effectively Be aware of HR management myths and realities require a range of skills, experience and behaviours. Working with our expert trainers, delegates were equipped with the THE PROJECTskills to outline best practice approaches to key HR functions and an In June 2019, Crown Agents designed and delivered a ve-day courseunderstanding of the main competencies of an HR practitioner in a for 26 officials from KeNHA with the aim of helping them tomodern business environment. The programme also covered the role understand and implement best practice in HR management and putof IT and data analytics in HR functions to increase efficiency and in place the most effective end-to-end processes. The training wasstreamline business processes.intended to equip participants with the fundamental knowledge, skills and attitudes necessary to discharge the role of a Human ResourceOn returning to the workplace, delegates were able to use appropriate Practitioner in a dynamic environment. methods to assess the present competencies of KeNHAs Human Resource Management and identify areas of improvement so that This interactive programme provided delegates with a focusedcourse learnings could be applied within their specic business overview of the key operational duties that need to be carried out bycontext.todays HR manager, including: resourcing, growth and succession planning, recruitment and selection, performance and talentFEEDBACK FROM DELEGATES INCLUDED:management, identifying training requirements, and discipline.Appreciate how HR practices can be deployed strategically in The training was fun, interactiveand excellent. It has changed me a lotON COMPLETION OF THE COURSE, DELEGATES WERE ABLE TO:Understand how competencies are essential to developing and as a person.organisationsCAREN METET, Senior Assistant Human Resource Management Officer,implementing effective HR practicesKenya National Highways Authority Understand how to collect, organise and interpret critical HR data for use in management decision making w: crownagents.com/training 51'