b'EMOTIONAL INTELLIGENCE: ENHANCING THE EMOTIONAL INTELLIGENCE 20%MANAGEMENT AND LEADERSHIP IMPACT20% OFFCOURSES (approved by the Institute of Leadership OFFAND LEADERSHIP TOOLKIT JAN-MARJAN-MAR & Management) COURSESThis two-week programme combines: Use IQ and EQ together to make more considered and smarter Emotional intelligence (EQ) enables you to bring thoughts and feelingsKEY TOPICSbusiness decisions and build better relationshipstogether to become a more rounded and successful individual. EQ is The power of emotional intelligence in the modern workplaceEmotional Intelligence: Enhancing Management05 days Understand what it takes to develop and sustain high now increasingly recognised by organisations worldwide as an Understanding the science behind the emotions we feel and Leadership Impact (approved by the Institute ofperforming teamsimportant leadership quality, as emotionally intelligent leaders are Assessing your level of emotional intelligence and behaviouralLeadership & Management) Develop your skills and knowledge as a people managermore resilient, have better work relationships and make smarter and styles Developing High Performing Teams05 days Understand the organisational culture and climate required to more authentic decisions. Empathy, listening skills and tuning into the feelings of othersstimulate consistent high performanceImproving resilience and managing stress This comprehensive programme will take you on a journey of self-Develop your team members skills through coaching Through group working, coaching, quizzes and simulation exercises, Managing the emotional aspects of change development to become a better manager able to empower teams tothis highly interactive course, led by leading experts in the eld, will achieve a greater vision and purpose. Through a study of emotionalKEY TOPICSequip you with the insight and skills to develop your emotionalThis is week one of The Emotional Intelligence and Leadership intelligence (EQ), management styles and leadership qualities you will The power and importance of emotional intelligence in the intelligence and use it to positive effect in the workplace.Toolkit and the Emotional Intelligence, Coaching and Mentoring become more resilient, have better work relationships and make modern workplaceToolkit.smarter and more authentic decisions for both yourself and your team.Empathy, listening skills and tuning in to the feelings of othersCOURSE OBJECTIVES:On completion, you will be able to:Improving resilience and managing stress and the emotionalGain insight into your emotional intelligencehow you view DURATION FEE DATE VENUEIn week one, delegates will work with a leading expert in the eld of EQ aspects of change yourself and how others view you to develop insights into what makes an emotionally intelligent leader The recipe for successful team development: dening vision 05 days2,55028 February - 04 March 2022Dubai and develop their skills to be able to use this to a positive effect in the Understand your emotions and trigger points and harnessworkplace.and roles, measuring success, overcoming challenges them for improved outcomes at work12 - 16 September 2022London Building on strengths as a manager and working onExamine and challenge entrenched ideas and self-limitingIn week two, the focus will be on driving the development and output weaknesses behaviours of a high performing team. Delegates will explore the core areas of Key communication skillsUse your improved social, empathetic and listening skills tomanagement, team development strategies and the aspects of Successful management of any dysfunctional aspects ofbuild better relationships performance and change management that are necessary to enable a teamBring IQ and EQ into greater harmony to make more consideredyour team members to perform their roles to the highest standard. DURATION FEE DATE VENUEand smarter business decisionsBuild your resilience and manage stressCOURSE OBJECTIVES:On completion, you will be able to:10 days 4,25028 February - 11 March 2022 Dubai Gain insight into your emotional intelligence20% DEVELOPING HIGH PERFORMING TEAMS OFF STRATEGIC CHANGE MANAGEMENTJAN-MAR COURSESMost of us work in teams, but a high performing team is more thanKEY TOPICSOrganisations, governments and donors often demand change, but Identify the role you play in the organisation and practicejust a group of people who happen to work together. Its a collection of The recipe for successful team development: dening vision most resulting programmes fail. Re-structuring can result in churn alternative responses individuals who collaborate and share a common vision and purpose, and roles, measuring success, overcoming challengesand confusion rather than constructive change. Unless people Recognise systems and re-design processes to improvestriving to achieve their goals. A high performing organisation Understanding yourself as a people managerbuilding on change, little can be achieved in organisations. Real improvement performance and satisfaction succeeds or fails on the strength or weaknesses of the teams within it. strengths and working on weaknessesrequires individuals who can nd new ways of leading, thinking and Diagnose organisation cultures and plan culture changePerformance management essentialsbehaving strategically. Develop change agent and facilitation skills The job of a successful manager is to enable his/her team members Key communication skills for building and maintaining teamIdentify how change affects people and how resistance can beto perform in their roles at the highest standards and to exceed moraleThis training programme develops skills for transformation, enabling harnessed expectations in their delivery of set objectives. That is why having Leading teams through changeparticipants to manage themselves and lead their teams and Evaluate strategic plans and develop programmes that tackleteam development and people management skills that get the most Successfully managing any dysfunctional aspects of a teamorganisations through change. It explores alternative and creative complex issues out of people are so essential for anyone who has managementapproaches to problem-solving and change management that are Identify styles of learning and leading and develop newresponsibilities. It also requires a high degree of self-awareness of keyThis is week two of The Emotional Intelligence and Leadershipsuited to an increasingly complex and uncertain world.leadership skills strengths, weaknesses and motivations on the part of a manager.Toolkit. Value teamwork and lead teams effectively Through group exercises that simulate real-life experiences of Improve working relationships using emotional intelligence This course is essential for all managers who want to build successfulDURATION FEEDATE VENUE individual and group change, delegates will recognise how they and teams that consistently exceed expectations and to increase their owntheir colleagues respond to change now, and can improve by choosingKEY TOPICS skills and knowledge as an emotionally intelligent manager. Delegates05 days2,495 07 - 11 March 2022Londondifferent ways of behaving, planning, and managing projects and will explore core areas of the role of a team leader, team development 26 - 30 September 2022 LondonBecoming an agent of change strategies, essentials of successful teamwork, aspects of performancepeople to achieve continuous improvement. This course will also use Designing change projects that improve working practices and change management.case studies of recent responses to the Coronavirus pandemic to Managing your own and other peoples transitions examine how to intervene effectively in complex and fast changing Using listening, questioning and dialogue to improveCOURSE OBJECTIVES:On completion, you will be able to:situations. communicationEngaged and consultative leadership that involves people in Understand what it takes to develop and sustain high This programme is practical and interactive. Delegates practice changeperforming teamsleadership, change agent and facilitation skills that develop more Recognising machine, system and political approaches to changeDevelop your skills and attitude as a people managerpositive attitudes and behaviour, improve teamwork and relationshipsUnderstand the organisational culture and climate required to and create more effective business cultures.DURATION FEE DATEVENUE stimulate consistent high performanceDevelop your team members skills through coaching COURSE OBJECTIVES:On completion, you will be able to:10 days 4,19509 - 20 May 2022Miamiconversations Learn from real-life scenarios to improve your effectiveness 12 - 23 September 2022Washington D.C.30e: firstname.lastname@example.org: +44 (0)20 3940 4300 w: crownagents.com/training 31'