b'HELPING SMALL BUSINESSES BOUNCE BACK FROM A CRISISDIGITAL TRAINING FOR THE EUROPEAN BANK FOR RECONSTRUCTION AND DEVELOPMENT (EBRD)In a post-COVID-19 world, with economies attempting to bounce back from recession, international trade will be a major driver of recovery. Crown Agents capabilities and experience positions us to support this agenda in our partner countries through building the capacity and condence of micro, small and medium-sized enterprises (MSMEs) to export, through increased understanding of trade nance, commercial terms, customs processes and other requirements.In 2020, Crown Agents designed and launched the EBRDs Know How toin a Crisis programme, a high-prole digital project. This online learning and advice hub was designed specically for the MSMEs that most needed practical assistance to manage the impacts of COVID-19 now and as they plan for the future. The programme includes ve custom-designed crisis management e-learning modules and a wealth of tools and resources from knowledge partners and sector experts, available in Russian, Ukrainian, Turkish, Arabic and English. Designed to help MSMEs mitigate and recover from the economic impact of the coronavirus pandemic and other crises, the programme is supporting businesses across 30 economies where the EBRD operates.DELIVERING LARGE-SCALE TRAINING PROGRAMMES ON OUR LMSThis programme for the EBRD is being delivered on Crown Agents new Learning Management System (LMS). This platform is ideal for delivering large quantities of e-learning for big training cohorts and can be used for learners in multiple locations and in multiple languages. If you need to deliver training on a larger scale, contact us to discuss how we could design a bespoke programme for you.All the scheduled training programmes included in this directory can also be delivered on a customised basis. For more information please contact email@example.comTHE CROWN AGENTS GUARANTEE OF QUALITY TRAININGDELIVERED REMOTELY /Due to the global impact of the COVID-19 pandemic, in 2020 we had to rapidly pivot to the new world order as face-to-face training became an impossibility due to travel restrictions and tough lockdowns imposed around the world. We rose to this challenge by quickly developing remote training capabilities so that we could reach our valued clients online during the crisis. While we know that our clients greatly value the face-to-face training in which we specialise, we are proud of how we have been able to adjust our training offering to deliver courses remotely at the same high standard and in-depth quality.Alongside our regular classroom-based training activities, we have developed a range of remote training and coaching solutions to make sure we can meet your training requirements online.'