b'ABOUT THE PORTFOLIO /Our cutting-edge management and leadership programmes offer a clear learning pathway as you progress through your career. From Management Development for Executives through to Executive Leadership in Action and The Crown Agents Leadership Retreat,the programmes will empower you to release your full potential as a manager or leader. OUR COLLABORATION WITH THE INSTITUTE OF LEADERSHIP & MANAGEMENTA number of our leadership and management courses are endorsed or recognised by The Institute of Leadership & Management (TILM). Using their expertise, The Institute of Leadership & Management quality assures these programmes, ensuring we provide clients with the highest standard of leadership and management development.FEATURED TRAINERS /MARIA OLDER RALPH NAYLOR Maria is a charismatic and solution- A natural facilitator of skills focused facilitator who designs anddevelopment in leadership, change, delivers innovative training thatinnovation and project working,focuses on individuals needs andRalph uses dynamic approachestheir unique learning journey. and real-life situation training to Through her extensive international experience, she has anenable delegates to commit to in-depth appreciation of how to bring learning to life.decisions and actions, both personalA highly inspirational leadership and developmentand organisational.professional, Maria has over 30 years experience of delivering pragmatic and practical training across North America,He has extensive experience working with many organisations Canada, Europe, Africa and Asia. in the public, private and third sectors. Ralph has an MSc in Organisational Behaviour and is a With a focus on the practical applications of training member of The Learning and Performance Institute, materials, her coaching style encourages delegates to driveChartered Institute of Personnel Development and the and implement change at both the individual andInstitute of Leadership & Management. organisational level. 20e: trainingbookings@crownagents.co.uklt: +44 (0)20 3940 4300'