b'Over its initial 12-monthThe EBRD Know How duration the Know HowAcademy: our digital Academy programmelearning hub withresulted in: 17,000+ usersWith the challenges created by the COVID-19 17,000 registered pandemic, the focus of our training with the EBRD shifted rapidly to crisis management, with training users activities pivoting to online learning to reach and help the largest number of people. Crown Agents designed and launched the EBRDs Know How 10,000 moduleAcademy programme, a high-profile digital training completions project, which has been running since spring 2020. This online learning and advice hub has been designed to help MSMEs mitigate and recover from the 27,000 learning economic impact of the pandemic and other crises. The programme is supporting businesses across 30 tools downloaded economies in which the EBRD operates. Available in multiple languages, the programme includes six custom-designed crisis management e-learning modules and a wealth of tools and resources from knowledge partners and sector experts.With the goal of building an ever-expanding community of MSMEs and providing an integrated suite of training and advice services in a digital setting, this programme exemplifies how the EBRD is helping to ensure long-term sustainable economic growth across its key regions.31'