b'A message fromA messageour Board Chair from our CEOI am delighted to present to you our 20212021 has seen the world continue to adapt Crown Agents Impact Statement, whichamidst the changes and challenges brought details how our programmes are transformingabout by the COVID-19 pandemic, the climate lives in 101 countries and reaching over crisis, and numerous conflictsthe work of 108 million people across the globe, Crown Agents has risen to this challenge. a considerable increase on last year. In 2021, we have focused on tackling COVID-19 vaccine Our values of courage and authenticity underpininequality, working with the UK Government and others everything we do: courage to work in the mostto ensure countries across the globe have access challenging contexts and be a disrupter in the face ofto critical doses of the vaccine. Our logistics teams corruption and complexity; and authenticity to ensurehave managed an incredibly complex supply chain that the solutions we help develop are grounded in aenvironment, overcoming snow blizzards, rough seas solid understanding of our clients needs and will lastand tropical storms whilst keeping all 5.9 million doses the test of time. Whether delivering COVID-19 vaccines toat their required temperatures to ensure not a single Antarctica, working with governments on the Sustainablevaccine was spoiled. Development Goals or tackling climate change, we areYet, we know that getting the vaccine into country is driven to make lasting impact.only half the story. Through our Health Pooled FundOur people and partnerships make change happen. work in South Sudan, and our partnership with GAVI, In 2021 I am particularly proud of the strong partnershipsthe Vaccine Alliance in Zimbabwe, we are supporting we have formed with the private sector through ourcommunity sensitisation and helping to combat newly formed charitable arm, Crown Agents Internationalmisinformation around the vaccine, so that more Development (CAID). It has been encouraging to countries can reach their needed vaccinations levels.see how rapidly we can respond to emergencies byWhilst we have a long history of supporting governments working together, as we did in India, supporting their at the onset of an emergency, we also remain engaged COVID-19 oxygen crisis by working quickly with Mars in countries afterwards and are committed to assisting Inc and Primark.with recovery and restoration of pre-crisis patterns As I look back on my first year, I am very satisfied withof life. Working through a network of local partners, the crucial nuts and bolts work that Crown Agentsthis year we have continued to provide support to has delivered across the globe, transforming peoplespopulations dealing with the protracted crisis in lives and helping to tackle the COVID crisis. We haveMyanmar and have adapted our assistance throughout strengthened our Board, improved relations with theCOVID-19 and the military coup. Our teams have also UK and other governments and agreed a new six pointhelped restore a sense of normality in Northeast Syria strategy. I look forward to a similarly impactful 2022.through rehabilitation projects and as we move into Baroness Neville-Rolfe DBE CMG 2022, we are responding to the growing humanitarian need across Ethiopia. Looking to the year ahead, I am incredibly proud that we will be continuing our work supporting governments resolve challenging and intractable issues, from reforming public financial management in Nepal; eliminating Neglected Tropical Diseases (NTDs) across East and Southern Africa; delivering health procurement reform in Ukraine, to electrifying health facilities across Africa. Crown Agents will continue to bring its vast experience in operations and systems change to respond to the great global challenges that lie ahead.Fergus Drake01'