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Governance and accountability

We help governments to improve performance, to deliver public services effectively and efficiently, and to be accountable and responsive to their citizens

Our expertise in governance and accountability covers both the national and sub-national levels, working with executives and public administrations, as well as parliament, civil society and the security and justice sectors. We support these institutions to reform structures, processes, systems and cultures, and to build capacity, awareness and understanding of their respective roles and responsibilities.
Our approach is grounded in the political economy of the countries in which we work. We take account of the formal and informal power structures and incentives to ensure that reforms are effectively designed and implemented.

Our services include:

  • Policy analysis and development
  • Strategic planning
  • Service delivery and performance monitoring
  • Decentralisation
  • Institutional and organisational development
  • Capacity building, mentoring and training
  • Human resource management

Related projects

  • Pakistan strengthening governance

    Strengthening governance in Pakistan

    We led an ambitious root and branch reform programme to strengthen governance in Pakistan’s Punjab region and bring economic growth to the region.

    Read more
  • Strengthening civil society in Myanmar

    Funding from UK aid in Myanmar allowed Crown Agents to begin a program aimed at training non-governmental organizations in Myanmar on the finer points of organizational development, strategic planning and communication.

    Read more
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