We have operated at the forefront of international development for a long time and combine the deep understanding and expertise we have gained in our range of technical skills with our extensive country experience. We tailor these to meet the specific challenges and requirements of our clients.
Our commitment to global development and growth extends beyond the timeframe for the projects we undertake. A core element of our approach is to ensure sustainable capacity building and institutional strengthening. We achieve this by designing the right mix of formal and on-the-job training that includes building future in-house training capabilities as well as the ability to self-monitor progress and adjust training as needed.
We work side-by side with clients to develop the requisite skills and at the same time build the trust, commitment and ownership which are vital to managing a successful change process. We work with institutions to assess their existing capabilities and plan improvements that fit with their wider development programmes and the level of change they can effectively manage within their timeframe. This involves prioritising and timetabling the knowledge transfer and capacity building by analysing:
the internal operating environment:
and the external environment:
We helped reform and modernise Bulgaria’s customs administration, achieving a remarkable 80% increase in revenue collection and helping them accede to the EU.
Through research and knowledge sharing we supported improvements to 200,000km of rural roads, so that rural communities can access health services, education and markets
We supported the customs team at Uganda Revenue Authority with training for trainers and a wider package of training support.
We modernized and streamlined Kyrgyzstan’s trade system by implementing an integrated Single Window Information System to reduce the burden administrative procedures and costs of complying with them during international trade transactions.
Funding from UK aid in Myanmar allowed Crown Agents to begin a program aimed at training non-governmental organizations in Myanmar on the finer points of organizational development, strategic planning and communication.
We led an ambitious root and branch reform programme to strengthen governance in Pakistan’s Punjab region and bring economic growth to the region.