Crown Agents recognises the central role that taxation procedures and systems can play in strengthening revenue generation and achieving sustainable outcomes in the management of public finances.
Enterprise solutions provide the strategic facility to meet these objectives. More than information systems, Crown Agents trips™ offers an enterprise tax solution that supports a spectrum of government requirements from tax administration automation and the integration of all revenue streams and processes to full e-government service provision.
Our enterprise tax solutions combine our expertise and trips™ software, to deliver enhanced performance of the tax system. trips™ has all the functionality and workflows that support the operations within an efficient tax administration. For example, trips™ can:
- facilitate taxpayer engagement through an online self-service portal and web-filing interface, where taxpayers are able to view their own full tax ledger
- make use of operational intelligence to prepare risk profiles and produce reports and alerts
- help plan resources for investigation and audit activities
- filter refunds through inbuilt controls so fraudulent repayment claims can be identified prior to refund
- enable easy maintenance of taxpayer register, identifying redundant entries
trips™ is a world-class solution which enables the administration of VAT/GST, direct taxes and other duties, permits and licences in an integrated taxpayer ledger. It allows tax administrations to have a total taxpayer-centred view, improve services to taxpayers and the efficiency of administrations.
Commissioner-General of the Guyana Revenue Authority, Mr. Sattaur, has described the year as incredible in terms of revenue collection and the progress made toward the development of a modern, functional tax organisation.
Mr Sattaur commented this resounding success can be attributed to the shift the organisation has taken from a tax type to a functional approach of administering taxes and the reliability of Crown Agents' trips™ to facilitate the process.