Making a difference

Crown Agents Certificate in Health Supply Chain Management

A reliable, cost-effective and sustainable supply of drugs and healthcare products is essential to meet health targets and save lives. This qualification course will enable participants to create strategies for strong and effective management of increasingly complex health supply chains. Special attention will be given to: identification and management of risk; effective performance evaluation; and optimising results through skilled and empowered staff.

Participants successfully completing this course will have the added benefit of achieving a Crown Agents' qualification, validated by the Scottish Qualifications Authority (SQA). The course has been levelled by SQA at level 8 on the Scottish Credit and Qualifications Framework which is comparable to the complexity of a Higher national Diploma. In addition, successful participants will automatically receive certificate level membership of the Chartered Institute of Purchasing and Supply (CIPS).

Who should attend
Senior executives and managers responsible for any aspect of a health supply chain, including district health managers, senior pharmacists, procurement, stores and project managers and personnel from central tender boards.

How you will benefit
By the end of the course you will be able to:

• understand the supply chain and its component parts, including how these components work and interact; ad how they impact upon health outcomes
• improve performance along various aspects of the health supply chain in order to gain efficiency and effectiveness of health service delivery in your organisation or country
• analyse risks within the health supply chain and develop appropriate strategies to manage or mitigate these risks
• develop motivated, professional supply chain staff
• implement appropriate supply chain monitoring systems to ensure goals are achieved and failures prevented

Course profile

• Overview of the health supply chain and different supply chain models
• Procurement practice, tools and techniques in the health supply chain
• Health supply chain components and strategies including: forecasting and quantification, freight forwarding and customs clearance, inventory management, warehousing and distribution management
• Risk management in health supply chain management
• Corruption and ethics in health supply chain management
• Monitoring and evaluation of health supply chain management performance
• Action plan: application of health supply chain management strategies

Assessment
Full support, coaching and guidance will be provided to participants. Assessment will be through a series of exercises designed specifically for this course. These will focus on the practical application of skills and the development of an action plan, relevant to your own context. These will be completed during the course and may include some evening preparation.

Achievement of this qualification will provide evidence to support your professional development.

* Gaining SQA qualification certificate and CIPS certificate level membership is dependant on successful completion of the course assessments. Full attendance is required at the course.

This course has been a great contribution towards my overall work. Very well organised, very very useful. I go home with an action plan, with goals to achieve in the field of negotiation and contracting, forecasting and quantification, building capacity with my team and great enthusiasm that, with risk management and monitoring, our system can improve.

Ms Aleksandra Dimitrovska
General Manager
Fila-Farm Ltd, Macedonia

I came out for the Crown Agents Certificate course on Health Supply Chain Management with mixed feelings expecting the usual theoretical SCM training. But it turned out to be very practical and interactive with participants sharing experiences and finally coming up with an action plan based on learnings to address SCM issues & challenges back at the home country. To sum it up , it was well organised,

Mr Gbenga Peters
Axios Foundation, Nigeria

 

The Crown Agents Certificate in Health Supply Chain Management training is worth every donor's money because of the course' extensive coverage which was conducted and facilitated by the approachable trainers and staff of Crown Agents. The training course was also a perfect venue for sharing of experience from participants of different countries and organisations.

Mrs Leilani Naval
Procurement & Supply Management Manager
Tropical Disease Foundation Inc, Philippines