Making a difference

Effective Management Skills (includes a laptop computer)

Effective Management can make the difference between mediocre delivery of organisational targets and excelling in the area.

This course will help participants develop effective management skills in addition to their technical or professional skills. It is designed to provide tools and techniques to enable participants to identify and recognise the use of different management styles. It will also enable participants to deploy appropriate management methodologies to achieve organisational and stakeholder deliverables.

Who should attend
Managers and employees in the public, private and NGO sectors as well as HR managers and staff wishing to learn the latest tools and techniques in performance management and change, including change agents and organisational development specialists.

How you will benefit
By the end of the course you will be able to:

• utilise a range of tools and techniques to enhance personal effectiveness in communication
• produce a personal competency profile to highlight current strengths and future development areas
• consider and apply a systematic approach to critical analysis of organisational and staff development issues
• identify and apply the key skills required to work within effective teams

Course profile

• Influencing and negotiation skills
• Presentation skills
• Problem solving
• Decision making
• Working in a team
• Creativity and innovation
• Planning and contingency development