Making a difference

Delivering Successful Change Management

Recent tough conditions have challenges our conventional thinking, structures and modes of operation. The organisation that has prepared for and embraced change by equipping its leaders and managers with the capacity and expertise needed to lead and deliver change will be successful in these challenging times.

This programme has been designed to provide participants with proven strategies and the latest thinking on how to manage and deliver change successfully.

Who should attend
Middle and senior managers from the public, private sectors as well as change agents and leaders, managers leading change and reform programmes and project and programme managers.

How you will benefit
By the end of the course you will:

• understand the nature and concept of change and develop a strategic business case
• use diagnostic tools and frameworks when planning and implementing change
• lead, manage and sustain change effectively using modern tools and techniques
• gain and sustain commitment, drive and passion by engaging with a diverse group of people
• deal with ambiguity that usually accompanies change
• understand the emotional climate of change and unlock people's psychological barriers

Course profile

• The nature of change
• The key drivers for change
• Different types of change and possible impact on people and organisations
• The change kaleidoscope
• Complexities of managing change in developing countries
• Peoples responsiveness to change
• How to deal with psychological barriers and resistance to change
• How to manage the change transition curve
• How to plan and implement change effectively
• The critical role of leadership and influencing at different levels throughout the change process
• How to gain and sustain commitment, drive and passion
• How to use project planning and management techniques in managing change effectively
• How to track, check and monitor progress
• How to conduct stakeholders analysis and engagement strategies