Executive Leadership Part 3: Achieving Objectives: Strategic Performance Management
Date: 13 Dec - 17 Dec 2010
Venue: Dubai, UAE
Days: 5
Fee: £1,950
One of the most important lessons of the 20th century has been that economic progress does not necessarily translate into human development. Increasingly companies are reliant on the knowledge and competence of their people as a source of competitive advantage. The question of how to motivate and manage employees has become a major focus of attention for all managers.
This course is aimed at those responsible for developing and delivering a performance management strategy and will enable participants to apply performance management in order to optimise business performance.
Who should attend
Senior managers, executives and board members in public, private and NGO sectors as well as key HR executives responsible for change management and improving service delivery. Customer service executives and specialists will also benefit.
How you will benefit
By the end of the course you will be able to:
- apply key elements of effective performance management
- change organisational culture towards high performance delivery
- interpret and apply the eight steps to building competency frameworks
- deliver practical change in service delivery
- understand how top organisations survive and thrive in difficult circumstance using performance management
Course profile
- The world of performance management
- Culture, vision and delivery
- Objective setting
- High performance delivery
- Eight steps to competence
- How top organisations perform