The increasing competitive demands, the elimination of technological barriers and the need for efficient tax collection have been some of the driving forces that have impacted revenue agencies. The Philippines Bureau of Internal Revenue (BIR) plays a critical role in enabling the accurate and efficient collection and processing of tax revenues. Thereby, ensuring an efficient service delivery while providing additional capabilities to mitigate risk and drive compliance.
A major upgrade of the Philippines BIR's main computer based operations systems via the Electronic Tax Information System (eTIS) Project is being implemented by Crown Agents.
The eTIS Project aims to address the current and future requirements of the Bureau. It will provide efficient information, processing and address the management of the varied needs of participating stakeholders. The implemented solution should support seamless integration with other information systems within BIR.
The project objectives are:
- To provide a commercial off-the-shelf (COTS) tax application that is flexible, futureproof and fully compatible with the existing web-based applications of BIR;
- To enhance and improve tax administration through the use of a tax application that will be able to adapt to future requirements such as new taxes or business processes;
- To provide the necessary hardware, software and network infrastructure that leverages on the latest hardware and software technologies;
- To provide sufficient and experienced manpower and technical resources to ensure a smooth implementation and migration to the new system
BIR selected the Crown Agents' tax application package TRIPS™ Tax which combines the administration of direct taxes, indirect taxes, other duties, permits and licenses in an integrated taxpayer ledger system.
The full project implementation of Crown Agents' COTS product TRIPS™ Tax, includes:
- Business Analysis to map TRIPS™ functions to BIR's requirements
- Recommendations on networking, infrastructure and hardware requirements
- Configuration and customisation of the TRIPS™ Tax software
- Training for end users and administrators
- Provision of manuals and training materials
- Assistance with User Acceptance Testing (UAT)
- Migration of data from disparate legacy systems into TRIPS™
- Comprehensive IT implementation consultancy