Customs and trade facilitation
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Single Window

Crown Agents assists governments with the adoption of a 'Single Window' approach enabling data and documentation relating to export or import processes and transit-related regulatory requirements to be submitted just once, to internationally agreed common standards, to a single point through one electronic portal, for each agency involved to access the information it requires from this single repository in accordance with agreed inter-agency protocols.

The main value of implementing a "Single Window" environment for a country is to increase cost savings and time efficiencies for all parties involved in trade and in their dealings with various governmental bodies for obtaining the relevant documents during import and export of goods.

Our expertise encompasses not only the technology aspects of this approach - which includes a flexible 'Single Window' software application solution - but also the often overlooked institutional transformation and change management aspects, so crucial to successful implementation and sustainable operation.

Whatever the current trade facilitation arrangements Crown Agents has the expertise in both consultancy and ICT software applications to support clients in their modernisation initiative.

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